Consulting
Forget the political correctness of everything these days being called a challenge rather than a problem. You know they are problems, but the main problem is finding solutions.
Whatever the problem you are facing, whether it’s practical, people-related or strategic, we can help find solutions to make a real difference. We use tried and tested methods to get to the heart of the issues. We don’t just believe in treating the symptoms.
Engaging Clinical and Professional staff.
“Can't change with them, can't change without them!”
Professional staff are often seen as the main obstacles to change in both the business and service sector. Yet without them there would be no service to deliver or business to run. How do you square the circle?
Roger Greene has 26 years experience of introducing major change in professional settings. We have seen dramatic changes in personal and group professional behaviours through careful leadership and management.
If you want to turn Professional Staff Engagement into more than a bunch of well-meaning buzz-words, our Shaping Contagious Change workshops may be particularly appropriate in this setting.Governance
Governance and accountability reviews
“Who’s in charge? Where does the buck stop around here?”
Organisations providing services to the public will always be vulnerable to questions like “who’s to blame?” when something goes wrong.
Donors supporting a Charity will want to know their giving and donations are used for the purposes and aims with which they identify.
Getting governance and accountability right is a great piece of insurance for any organisation in the public eye and will help protect its good reputation.
CBeyond Ltd. offers expert advice on how to achieve clarity of governance and accountability. From Board-level organisation reviews through to the development of management arrangements and structuring clear roles and job descriptions
We can’t promise you that serious incidents or impropriety will never happen. We can promise you that you will be better placed to head them off.
Investigations and internal reviews
“I know something isn’t right but I can’t put my finger on it”
You have a gut feel that something is wrong inside your organisation.
You want either to be reassured the service is fundamentally okay, or you want to intervene before something serious happens.
You haven’t got the time to investigate personally. You need help from someone who can see it from your perspective as a Chief Executive. But you also need independence.
Roger Greene has the battle scars of internal inquiries and service reviews in the NHS from 12 years as a Chief Executive. His wealth of experience in managing professional services can bring the objectivity and sharpness of focus you need to decide which stones to turn over and what to do once they are turned.
Management and organisation arrangements
“Who’s the boss?”
Management and organisation arrangements are all about getting things done through people. Appointing the right people is crucial, but getting the management arrangements right is also essential to the timeliness, quality, value and delivery of your services.
CBeyond uses tried and tested approaches to diagnosing and improving the effectiveness of management arrangements in any organisation. Based on world-class and established research findings, CBeyond can help you find the arrangements that fit best with your business.
And when we’ve helped you with the arrangements, we can offer help to select the right people too!
Information and IT Strategies
IT investment planning in the NHS
Did you know?
- Between 1999 and 2001 USA companies spent over $130 billion on IT they never used. Research shows the difference between good and bad implementation of IT investment can make a difference of up to 12% on a company’s bottom-line costs.
- Research shows that in a 2005 survey of 782 American companies only 10% said they were getting high returns from IT investment. In the same survey 1 in 2 felt their returns on IT investment were low, negative or unknown.
- Most IT software companies informally assume a failure rate of over 50% for system implementations
Research findings suggest the main reason for failure in IT investments is Executive Management’s understanding of what the investment was designed to achieve and their commitment to its success.
With risks like that organisations cannot afford their IT investment to be driven by the IT and user community.
CBeyond can help you to ensure value for your IT investment through well researched approaches to Board and Executive involvement.
Management Information
Is your Information Management fit for purpose?
Can you imagine boarding a plane and asking the Captain if he knew his navigational instruments were accurate? What would you do if he said he had to search through a pile of forty-odd indicators every time he took off and landed? And now he came to think of it, some of the data sources that feed the indicators are pretty iffy? Would you stay on board or simply thank him for his time.
In a world where correct information can mean the difference between a smooth landing and a disaster, you need reliable and intelligent information to steer the right course for your business.
Do you have a navigational panel that tells you the 4 or 5 key things you need to know, based on reliable information, to make the right decisions to keep your business on track? Or do you have one that gives you up to 50 indicators, based on dodgy data that pull you in equal and opposite directions?
With 14 years of successful Boardroom experience, CBeyond Ltd. can help you develop an Information Strategy that makes sense for your business. We don’t want to change the pilots; we just want to give them better tools for the job!
Investment
Business Planning
Strategic Development >Organisation readiness
“Are we ready? Are we sure we know what and why we are doing this?”
The main risk factor in any investment, whether big or small, is Top Management’s understanding of what the investment is designed to achieve and their commitment to its success.
The good news is that you can mitigate the risk and maximise the benefits with the right preparation. CBeyond offers Boards an independent Get Ready review of the risks for their organisation and practical advice on how to mitigate them.
We provide Boards with plain English briefings on the issues you will face and how best to prepare for them. Our aim is to minimise the risk and maximise the value you get from your investment.
NHS Service reviews
Is your local NHS on the Government's heat-map?
He is now Managing Director of CBeyond and can support you in;
- Developing Clinical Services strategy
- Creating health care strategies for your patch
- Developing NHS proposals for change
- Reviewing NHS proposals for change
- Supporting and advising Local Government in their response to NHS proposals for change.
CBeyond can help you with any or all of the following services;
- Document review and comment, cutting through the jargon to identify the key issues.
- Helping you plan the right tactical and strategic responses to change.
- Helping you construct progressive strategies for health care in your area.
Strategic Development
From vision to delivery
Loads of Vision but no delivery?
Turning blue-sky strategic vision into brass-tacks reality is probably the greatest challenge facing any leader.
CBeyond has a wealth of experience in constructing and delivering strategic vision and change in organisations. Our approach is research-based and tried and tested in practice. We can help connect the purpose and vision of your organisation with the daily reality of delivery and performance.
We can offer you help in any or all of the following areas;
- Creating purpose and vision for your organisation
- Creating strategy to support the purpose and vision.
- Developing business plans that are aligned to your strategic vision
- Delivering the plans
- Galvanising staff to deliver the strategies and plans.
- Winning the hearts and minds of the sceptics
Business Planning
“Where is the Business Plan?”
All too often the question is asked after the horse has bolted. Cost over-runs, timetable delays, poor specification of objectives, lack of strategic alignment in projects. The list is endless.
Business planning is a fundamental principle underpinning successful businesses, but too often ignored in practice. CBeyond Consulting has extensive experience in business planning, involving enterprises from £3m to £120m in turnover. We can help turn your business into a focussed and efficient operation through the application of sound business planning principles.
As part of its Strategic Development offering, CBeyond will help you align the purpose and vision of your enterprise with practical business planning tools and support.
We can’t promise you nobody will ever ask to see the business plan. But we can promise you they will be impressed when they do!
Change Management- Winning Hearts and Minds.
See Training & Development- Shaping Contagious Change >>
Partnership development
“How can the whole exceed the sum of the parts?”
At the 2004 Olympic Games 4 British male sprinters all failed to go beyond the semi-finals of their individual events. On the final day of the Olympics they created what one journalist described as a shock of seismic proportions as they beat the USA all-star sprint team to the gold medal. How could the collective performance of 4 men surpass their individual performances by so great a margin?
That’s the power of partnership.
What makes partnership work and what prevents it?
If you need help to develop your partnerships, or you want to make the whole of your business greater than the sum of its parts please contact CBeyond.
Management Services
“If only we had the skills or experience we could achieve so much more!”
You’ve seen the skills gap at Board level. But you know you don’t need someone full-time on the team. In fact you may only need them for a day a week for 6 months.Why not supplement your team and fill the skills gap on a flexible basis? Roger Greene has over 17 years experience working at the top levels of leadership in public services and the third sector. We can offer you flexible packages of skilled and experienced support. We can’t do everything, but if we can’t we may know a man (or woman) who can!